In order to use some areas of this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.
We request information from the user on a secure order form. Here a user must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customerâs orders. If we have trouble processing an order, this contact information is used to get in touch with the user.Â We do not store credit card details nor do we share customer details with any 3rd parties
We do not share your information with partners, advertisers or any other affiliation Joint Plan may have.
We use an outside credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Â When the user signs up for these our services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
This website takes every precaution to protect our usersâ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as FireFox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just âsurfingâ. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.Â All of our usersâ information, not just the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information.
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a userâs personally identifiable information changes (such as your postcode), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that userâs personal data provided to us Choice/Opt-out.
Our users are given the opportunity to âopt-outâ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an âopt-outâ mechanism so users who buy a product from us, but donât want any marketing material, can keep their email address off of our lists.
Notification of Changes